Returns & Refunds

 

We guarantee all merchandise sold by www.bonroni.com. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.

 

Your satisfaction is our primary goal; please carefully review our return instructions and policy below.

 

 - In order to arrange replacements or refund, Customers should return the damaged products with packing   materials and purchase invoice to us for investigation. Items for refund must be shipped back to us with 30 days upon receipt of products.

 

 - After checked the returned damaged products and certifications, our company reserves the right to reject the exchange or refund request.

 

 - Please be reminded that we will not be responsible for any damage or lost of products occurred by postal failure.

 

 - Buyers are responsible for the returning shipping costs under any circumstances.

 

 - Please note that shipping and handling charges are not refundable.

 

Once your package arrives at Bonroni, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.

 


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